Privacy Policy
Understand how Richman Estate collects, uses, and protects your information.
1. Introduction
Richman Estate (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website or submit inquiries.
Purpose of This Policy
This policy describes the types of information we collect and the practices we follow to protect your data. It is designed to give you clarity, transparency, and control over how your information is used.
Scope of This Policy
This policy applies to all website users, inquiry forms, communication channels, and digital interactions related to Richman Estate, including but not limited to our website, WhatsApp, phone calls, and email communication.
2. Information We Collect
We collect personal and non-personal information to provide property-related services, consultation support, and communication.
Information You Provide
When you interact with us, you may voluntarily provide information such as:
- Your name
- Email address
- Phone number
- Property and location preferences
- Budget range and investment interests
Information Collected Automatically
When you visit our website, we may automatically collect certain technical and usage data, including:
- Browser type and version
- Device type and operating system
- Pages viewed and time spent on each page
- Approximate location and IP address
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. You can control cookie usage through your browser settings.
3. How We Use Your Information
We use your information strictly to improve service delivery and provide accurate real estate consultation.
Service Delivery
We use your data to respond to your inquiries, schedule site visits, share project information, and facilitate communication with developers or channel partners as required.
Marketing & Updates
With your consent, we may send you property updates, new project launches, offers, and curated real estate recommendations that match your preferences.
Legal & Regulatory Compliance
We may process and retain certain information where required to comply with legal, regulatory, or RERA-related obligations, as well as to respond to lawful requests from authorities.
4. Cookies & Tracking Tools
This section explains how cookies and similar technologies are used on the Richman Estate website.
Types of Cookies Used
We may use essential cookies for core site functionality, performance cookies for analytics, and preference cookies to remember your selections.
Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may impact website functionality or user experience.
5. Information Sharing
We do not sell your personal information. We only share it in limited circumstances necessary to provide services or comply with legal obligations.
Developer & Builder Partners
To coordinate consultations, site visits, or bookings, we may share your contact details and preferences with relevant developers, channel partners, or their authorized representatives.
Government & Regulatory Disclosures
We may disclose information when required by law, regulatory authorities, or court orders, or to comply with applicable RERA and related regulations.
Third-Party Tools & Analytics
We may use third-party analytics tools (such as Google Analytics) that collect anonymous usage data to help us improve website performance and user experience.
6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.
Protection Measures
We use secure servers, restricted access controls, and industry-standard safeguards to protect the data we collect and store.
Storage Duration
We retain your data only for as long as necessary to provide services, fulfill the purposes outlined in this policy, or comply with legal obligations.
Security Limitations
While we strive to protect your information, no online system is 100% secure. Users are encouraged to share information responsibly and notify us if they suspect any misuse.
7. Your Rights
Subject to applicable laws, you may have certain rights regarding the personal information we hold about you.
You may request:
- Access to the personal data we hold about you.
- Correction or updating of inaccurate or incomplete information.
- Deletion of your information, where legally permissible.
- Withdrawal of previously granted consent for marketing communications.
8. International Users (NRI)
This section applies to non-resident Indian (NRI) users and international investors interacting with Richman Estate.
We may contact NRI users via international calling channels, email, or WhatsApp to provide property advisory support, share project details, and coordinate meetings as requested.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy from time to time to stay informed about how we protect your information.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:
Email: info@richmanestate.in
Phone: +91 ————
Address: Sector —, Gurugram, Haryana
Hours: 10:00 AM – 7:00 PM (Mon–Sat)
4. Contact Details & Privacy Assistance
To help you better understand your privacy rights, data usage, or any part of this Privacy Policy, you may contact Richman Estate directly using the communication channels provided below. Our team is committed to addressing privacy-related concerns in a timely and transparent manner.
Email Support
If you have questions about how your information is collected, used, or stored, you can email us at:
info@richmanestate.in
Phone Assistance
For urgent privacy-related inquiries or correction requests, you may call:
+91 ——————
Office Address
If you prefer written communication or formal requests, you may write to:
Richman Estate
Sector —, Gurugram, Haryana
Working Hours
For all privacy and compliance communications, our standard operating hours are:
10:00 AM – 7:00 PM (Monday to Saturday)